Shipping Information

All UK Mainland Orders over £75 are delivered Free of charge. UK Mainland orders under £75 are subject to a £8.50 delivery fee.

Free Mainland UK delivery excludes Scottish Highlands and Islands, Isle of Man, Isle of White, Channel Islands and Northern Ireland. Delivery to these areas is still available for a surcharge depending on the size and weight of the item(s). Please e-mail sales@itsababy.co.uk for a quotation.

This information also excludes certain furniture brands, such as Boori, Lollipop Lane and Baby Style, where delivery cost are displayed in the product description and will be added at checkout. Single items of Boori Furniture are delivered and installed for £40, however multiple items are free of charge. Please contact us before placing your order if you need further information about delivery and assembly charges for furniture items.

Most goods are dispatched on a next working day basis using an overnight courier service, however you should allow up to a maximum of 10 working days for the delivery of your products. Nursery furniture usually takes from 2 up to 8 weeks for delivery depending on the brand and on current availability so please contact us before placing your order for further clafication on furniture lead times.

Our deliveries are made between 8am and 6pm Monday - Friday. Please note once goods are dispatched from our warehouse the customer is responsible for the status of delivery, Our couriers will make 2 attempts to deliver goods after this goods are automatically returned back to us and we reserve the right to levy an administration charge of £20.00 for re-delivery. Please note we cannot accept liability for any delays outside our control.

Full tracking information is available and will be issued at your request. In the event that we are unable to fulfill your order within the normal delivery periods we will contact you as soon as this is known and offer you the option to cancel your order or to select an alternative product.

Should an order be cancelled after despatch or you refuse delivery of an item, then we reserve the right to levy an administration charge deducted from any refund of monies due to you (this is equivalent to our Dispatch and RTB courier fees.


International Orders

We can ship some items to international destinations, please contact a customer service advisor on info@itsababy.co.uk for further information on individual shipping rates.  

For most EU destinations the shipping fee per box is less than £30 and whilst we are able to offer shipping to other worldwide destinations for certain brands, please contact us directly to make your enquiry and to request a shipping quote.

Please note that our website software will only apply one shipping fee per order as it cannot establish how many boxes your order will be dispatched in. Some travel systems are shipped in as many as three separate boxes and nursery furniture is often packaged in multiple boxes per item. If you are unsure of the shipping charges please contact the store before you place your order. If the website software does apply the correct shipping charges you will be contacted prior to dispatch and asked to pay the balance for the cost of shipping.

It is not possible for us offer the same excellent level of aftersales to some international destinations due to the costs assocaited with returning products therefore we cannot implement any manufacturers warranty or gaurantee for non UK orders.


Stock Availability

In order to provide such a wide stock range it is not possible for us to stock every product and some products will be ordered directly from the manufacturer. We do endeavor to make in house stock availability clear on our website but on occasion we experience delays due to manufacturer availability so do feel to contact us before placing your order online to check stock availability or to reserve your product selection in person. We can be contacted at: sales@itsababy.co.uk or on 0161 763 4463.

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Its A Baby
126 Rochdale Road
Bury
Lancashire

BL9 7AY
United Kingdom
0161 763 4463

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